Responsive List

Privacy Policy

Build a Sofa (“Build Sofa”, “we” or “us”) is committed to protecting your privacy.
This privacy policy explains:

  • How we collect and use information about you.
  • How you can manage the use of your information.
  • The measures we take to protect your personal data.

Information We Collect and How We Use It

When you register on our website, we collect the following information:

  • Name
  • Postal address
  • Email address
  • Telephone number

We collect this information to:

  • Process your orders efficiently
  • Communicate with you about our products, promotions, and updates
  • Authenticate your identity
  • Provide you with personalized service
  • If you make a purchase, we may also collect:
  • Debit or credit card numbers and expiry dates

We may share necessary information with our agents, payment providers, and subcontractors solely to process orders, validate payments, and provide the services you request. By submitting information to Build Sofa, you consent to its use as outlined in this privacy policy.
If your information changes (e.g., new email address or cancellation), please notify us immediately.

Contact and Communication

Any personal information you provide when contacting Build Sofa is at your discretion and will be stored securely until no longer required, in compliance with the General Data Protection Regulation (GDPR).

Website Privacy

The Build Sofa website complies with all relevant UK laws regarding privacy. We are committed to protecting user privacy throughout your visit.

  • All personal data related to subscriptions or orders is stored securely and in compliance with GDPR.
  • Personal data is never shared with third parties outside Build Sofa unless required for order processing or legal purposes.

Cookies and Tracking

Cookies are small text files stored on your computer to enhance your browsing experience.

  • Cookies help us improve website responsiveness and tailor content.
  • Users are given the choice to accept or decline cookies upon visiting the site.

We use Google Analytics to monitor website traffic and improve user experience. These cookies do not store personal information. External vendors may set other cookies for referral or advertising tracking, but do not collect personal details.
You can delete or block cookies via your browser settings if you do not wish to accept them.

Email Privacy

  • Emails you send to Build Sofa are secure, but sent at your own risk.
  • Information submitted by email is used to respond to queries, provide services, or subscribe you to our email newsletter (with your permission).
  • We respect your rights regarding email marketing; your information is never shared with third parties.

Social Media Platforms

  • Interactions with Build Sofa via social media are subject to the privacy policies of each platform.
  • We will never ask for sensitive personal information on social media.
  • Social sharing buttons on our website allow content sharing at your discretion.

Email Newsletter

  • Subscribers opt-in voluntarily.
  • All email campaigns comply with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003.
  • Subscribers may unsubscribe at any time through an automated system detailed in each email.
  • Email activity may be tracked (opens, clicks, forwards) to improve future campaigns.

Data Security

  • Build Sofa employs industry-standard security measures to protect your personal data.
  • Access to your information is restricted to authorized personnel only.
  • All data is securely stored and processed in compliance with GDPR.

Third-Party Links

  • Our website may contain links to external websites.
  • Build Sofa is not responsible for the content or privacy practices of these sites.
  • Users should use caution and review the privacy policies of any third-party sites visited.

User Rights

  • You may request a copy of personal information held about you under GDPR.
  • Any corrections or updates to your personal data can be requested at any time.
  • You have the right to opt out of marketing communications, including emails and newsletters.

Consent

By using Build Sofa’s website and services, you consent to this privacy policy. Any changes will be posted on this page, and continued use of the website constitutes acceptance of these changes.

Contact Us

For any questions regarding this privacy policy or our website, please contact Build a Sofa:

We value your trust and are committed to safeguarding your personal information.